TERMS & CONDITIONS / FAQ
Return Policy
All sales are final. No refunds or exchanges.
Please allow up to one week for your order to process, and 5-7 days for it to be shipped out.
(You will get a shipping confirmation in your email the day it's been shipped). Please be patient, most items are made to order by one person, me! I am not responsible for any lost or missing / stolen packages. If your order has been lost in transit please reach out to the shipping carrier for further options.
How long does it take for a preorder item to be shipped?
Preorders can take up to two weeks to process and 5-7 days for shipment.
How do I take care of my pieces?
For Moo Moo pieces, cold wash and air dry will keep the colors last longer and leave less pilling on the fabric.
How do I know which size is right for me?
You can find the exact measurements of each piece on the product page of every item.
How often do you restock pieces?
As a single person production, I make limited pieces and don't normally restock, but all out-of-stock sizes have a sign-up waitlist option in case your size returns.
Contact
Any questions/concerns or positive feedback, please contact me through email at tekieromucho.shop@gmail.com .
I work fulltime, so please be patient and I will get back to you as soon as possible!
Te Kiero Mucho <3
Return Policy
All sales are final. No refunds or exchanges.
Please allow up to one week for your order to process, and 5-7 days for it to be shipped out.
(You will get a shipping confirmation in your email the day it's been shipped). Please be patient, most items are made to order by one person, me! I am not responsible for any lost or missing / stolen packages. If your order has been lost in transit please reach out to the shipping carrier for further options.
How long does it take for a preorder item to be shipped?
Preorders can take up to two weeks to process and 5-7 days for shipment.
How do I take care of my pieces?
For Moo Moo pieces, cold wash and air dry will keep the colors last longer and leave less pilling on the fabric.
How do I know which size is right for me?
You can find the exact measurements of each piece on the product page of every item.
How often do you restock pieces?
As a single person production, I make limited pieces and don't normally restock, but all out-of-stock sizes have a sign-up waitlist option in case your size returns.
Contact
Any questions/concerns or positive feedback, please contact me through email at tekieromucho.shop@gmail.com .
I work fulltime, so please be patient and I will get back to you as soon as possible!
Te Kiero Mucho <3